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Juran's quality handbook : the complete guide to performance excellence / [Joseph M. Juran], Joseph A. De Feo.
Format
Book
Language
English
Εdition
Seventh edition.
Published/Created
New York : McGraw-Hill Education, [2017]
Description
xv, 968 pages : illustrations ; 24 cm
Availability
Available Online
McGraw-Hill's AccessEngineering
Copies in the Library
Location
Call Number
Status
Location Service
Notes
Engineering Library - Stacks
TS156 .Q3618 2016
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Details
Subject(s)
Quality control
—
Handbooks, manuals, etc
[Browse]
Editor
De Feo, Joseph A.
[Browse]
Related name
Juran, J. M. (Joseph M.), 1904-2008
[Browse]
Summary note
"The “body of knowledge” for the science of quality management and performance excellence for more than half-a-century, Juran&s Quality Handbook has been completely updated to meet the ever-changing needs of today&s business and quality professionals. Under the guidance of a team of top experts, this authoritative resource demonstrates how to apply the right methods for delivering superior results and achieving excellence in any organization, industry, or country. Juran&s Quality Handbook, Seventh Edition provides you with a complete roadmap for the discipline -- clearly written to make sure you know where you are in the process and what you must do to reach the next level. Within its pages, you will find A-Z coverage & from key concepts, methods, research, and tools to practical applications on the job"-- Provided by publisher.
Notes
Previous editions published under title: Quality control handbook.
Bibliographic references
Includes bibliographical references and index.
Contents
Introduction: Quality and performance excellence / Joseph A. De Feo
Universal principles of quality management /Joseph M. Juran & Joseph A. De Feo
Developing an excellence culture / Joseph A. De Feo
Developing the quality and excellence office / Joseph A. De Feo
Quality planning and design of new goods and services / John Early and Joseph A. De Feo
Quality improvement and breakthrough performance / Joseph M. Juran
Quality control to assure compliance to customer requirements / Joseph M. Juran and Joseph A. De Feo
Strategic planning and performance excellence / Joseph A. De Feo, Rick Edgeman, Gerhard Plenert, and Kenneth Snyder
Organization roles to support a quality and excellence culture / Joseph A. De Feo and Peter Robustelli
Quality assurance and audits / Joseph A. De Feo
The board of directors and organizational excellence / Marcos E.J. Bertin
ISO 9000 quality management system / Joseph A. De Feo
The role of statistics and probability / John Early
Managing risk / Leonard W. Heflich
Lean techniques and the Shingo prize / Kevin Caldwell, Rick Edgeman, Kenneth Snyder
Six sigma: breakthrough to in-process effectiveness / Joseph A. De Feo and John F. Early
Root cause analysis methods / Joseph A. De Feo and Kevin Caldwell
Continuous innovation using design for six sigma / Joseph A. De Feo and John Early
Benchmarking: best practices for market leadership / Brad Wood
Graphical tools to improve process performance / Brian A. Stockhoff
Accurate and reliable data and measurement systems / John Early
Managing quality in operations: service / Joseph A. De Feo
Managing quality in operations: manufacturing / Joseph A. De Feo
Managing quality in the supply chain / Joseph A. De Feo
Inspection, test, and measurement / Joseph A. De Feo
Organization-wide assessment of quality / Joseph A. De Feo and Er Ralston
Appendixes: I. Sample competency matrices and job profiles
II. Tables and charts.
Show 25 more Contents items
Other title(s)
Quality handbook
Quality control handbook.
ISBN
1259643611 ((hardcover))
9781259643613 ((hardcover))
LCCN
2017470008
OCLC
929544252
Statement on language in description
Princeton University Library aims to describe library materials in a manner that is respectful to the individuals and communities who create, use, and are represented in the collections we manage.
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Other versions
Juran's Quality Handbook : The Complete Guide to Performance Excellence, Seventh Edition / Joseph A. Defeo.
id
99125216422306421