Details

Subject(s)

• Human services—Management [Browse]
• Public administration—Decision making [Browse]
• Management science [Browse]
• Social responsibility of business [Browse]

Author

• Salzman, Randy [Browse]
• Azer, Daisy [Browse]

Series

• Columbia Business School publishing [More in this series]
• Columbia Business School Publishing

Summary note

Through ten stories of struggles and successes in social sector organizations, Design Thinking for the Greater Goods shows how collaborative creativity can shake up even the most entrenched bureaucracies-and provide a practical roadmap for readers to implement these tools. This book will help today's leaders in their pursuit of creative solutions.

Notes

"Columbia Business School Publishing."

Bibliographic references

Includes bibliographical references (pages 317-319) and index.

Source of description

Description based on print version record.

Contents

• 1. Catalyzing a conversation for change
• 2. How do we get there from here? : a tale of two managers
• 3. Igniting creative confidence at US Health and Human Services
• 4. Including new voices at the Kingwood Trust
• 5. Scaling design thinking at Monash Medical Centre
• 6. Turning debate into dialogue at the US Food and Drug Administration
• 7. Fostering community conversations in Iveragh, Ireland
• 8. Connecting--and disconnecting--the pieces at United Cerebral Palsy
• 9. The power of local at the Community Transportation Association of America
• 10. Bridging technology and the human experience at the Transportation Security Administration
• 11. Making innovation safe at MasAgro
• 12. Integrating design and strategy at Children's Health System of Texas
• 13. The four-question methodology in action : laying the foundation
• 14. The four-question methodology in action : ideas to experiments
• 15. Building organizational capabilities.

Show 12 more Contents items

ISBN

• 9780231545853 ((electronic book))
• 0231545851 ((electronic book))

OCLC

1001488541

Statement on language in description

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